We now deliver to Sweden, Denmark, Finland, Germany and The Netherlands. More countries will be added.

Terms and conditions

  • Introduction

  • Company information

  • Disclaimer

  • Copyright permission

  • The brand

  • Privacy Policy

  • Security

  • Cookies

  • Links

  • Colors

  • Rule violation

  • Force Majeure

  • Acts

Introduction

These terms and conditions govern all users of all content on the domain www.hansenandjacob.com/se and their subdomains (hereinafter: the website). The terms apply to all your future transactions with Hansen & Jacob AB and visits to the website. Hansen & Jacob reserves the right to change these terms. The date of the latest update is in the last part of the terms. Users are responsible for keeping up to date with such changes.

Company information

Hansen & Jacob AB
Org. no: 556592-9055
Address: Berga Allé 3, 254 52 Helsingborg
Mail: customerservice@hansenandjacob.com
Phone: + 46 (0) 42-25 64 07

Disclaimer

We do not guarantee that all items in Hansen & Jacobs online store are in stock at the time of purchase. In case of incorrect stock balance affecting your order, we will contact you immediately by phone or by email. 

Hansen & Jacob cannot guarantee that the content of our website is free of all errors or typos. We also cannot guarantee that all information is relevant. Hansen & Jacob may change the content of our website at any time. 

Although Hansen & Jacob always aims to display the right text, images and prices on the website and in the online store, errors may occur. If you have been charged the wrong amount when you buy from the online store, we will give you the opportunity to place a new order with the right price or cancel your order. If we cannot get in touch with you, your order will be canceled automatically. Some of the services provided through the website are performed and affected by third-party organizations. In situations where Hansen & Jacob acts as an agent for such services, we cannot be held liable for any errors arising from their operations. 

Hansen & Jacob cannot be held liable for any damages caused by use of the website or for the inability to use the site. Hansen & Jacob cannot guarantee a smooth, uninterrupted and secure access to our website.

Copyright permission

Copyright of the documents provided on this website (including without limitation, the trademarks of Hansen & Jacob, logos, graphics, text, photos, designs, logos, icons, images, data and software) is owned or licensed to Hansen & Jacob. You are authorized to use this material solely for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal non-commercial use, provided that this copyright notice is included in all such copies. You may not charge anyone for the use of the material and you may not publish, forward or otherwise distribute the material to anyone without the written consent of Hansen & Jacob. You may not change the material in any way without the prior written permission of Hansen & Jacob. Except as expressly stated in this Legal Notice, no rights or licenses to the material or any part thereof shall be granted or implied.

For press inquiries, please email customerservice@hansenandjacob.com

The brand

Our brand includes Hansen & Jacobs name, logotype and logo. This trademark may be used or registered in more than one country and your use of this website gives you no rights to use the Hansen & Jacobs trademark.

Privacy policy

All personal information stored on our website is handled with the utmost caution and according to GDPR. The information we store will not be sold or used for any purpose other than ensuring that you receive the best possible service. It will only be used to inform you about market-related information at Hansen & Jacob. Your personal data may only be disclosed to third parties when it is necessary to fulfill the above-described purposes. When you register for the website, you can choose to get information from Hansen & Jacob. If you want to unsubscribe from information from Hansen & Jacob, please email info@hansenandjacob.com. Enter your name and e-mail address and a short description of the matter in the e-mail. You are entitled at any time to know what information is stored about you in our systems. This information can be ordered by sending an email to info@hansenandjacob.com. Enter your name and e-mail address and a short description of the matter in the e-mail. You are entitled at any time to know what information is stored about you in our systems. This information can be ordered by sending an email to customerservice@hansenandjacob.com. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted.

All customers who pay by card are subject to validation checks. Hansen & Jacob reserves the right to delay an order if we suspect that additional security checks are required. For security reasons, we do not store any payment information in our database.

Security

Hansen & Jacob uses Klarna checkout payment services. Their terms of security and privacy policy apply. For security reasons, we do not store any payment information in our database. For more information, please refer to https://www.klarna.com/se/.

Cookies

We use cookies on this website to enhance your site experience. Cookies identify the computer and let the site remember your personal settings. Cookies are also used for statistical purposes. You can set up your browser to notify you when a cookie is to be activated. This allows you to decline the use of this cookie or tell your browser to delete the cookie at the end of your visit. The webshop cannot be used if cookies are not approved.

Links

This site may contain links to other, third-party websites. We cannot be held responsible for the content or privacy policy of such websites.

Colors

We cannot guarantee that the colors on the site are identical to the actual colors of the product. This depends in part on the color settings on your computer and screen.

Violations

Hansen & Jacob reserves the right to use all remedies available in law and in violation of these Terms of Service, including the right to block access to the web site. Persons who violate the limitation of password-protected sites on the site may be subject to prosecution.

Force Majeure

In case of Force Majeure, Hansen & Jacob's obligations are delayed. In such cases, the contract between you and Hansen & Jacob may be terminated, in whole or in part, by yourself or by Hansen & Jacob. A Force Majeure is in the event of war, civil war, revolution, riot, state action, strike, lockout, blockage, power outage, telephone or internet service, natural disasters or similar events. In such circumstances, Hansen & Jacob will do all we can to resolve the matter with our customers as soon as possible.

Laws

These Terms of Service are interpreted in accordance with Swedish law, and you agree that the Swedish courts will have exclusive jurisdiction for disputes under this agreement. The laws of your country may differ from the laws in Sweden and there may be additional legal requirements for you when using this website. You must comply with all applicable local and international laws and regulations related to your use of our website.